PEACE OF MIND NATIONWIDE LIMITED REPAIR WARRANTY 36 MONTHS / 36,000 MILES

Warranty

At Brookside Auto Rx, you can trust our qualified technicians to service and repair your car expertly.

We are so confident that we guarantee all work with a 36 months / 36000 miles nationwide warranty. If you have any issues with work we've completed, we'll make it right—wherever you are. Simply pick up the phone and give us a call.

We know how much you rely on your vehicles and the auto repair center you choose. That is why we are driven to deliver reliable automotive repairs and stellar customer service!

 

WHO MAKES THIS LIMITED WARRANTY?

This limited warranty is extended only to you, the original purchaser, and not to anyone who may purchase your automobile from you during the term of the warranty. This limited warranty is made by the Independent Repair Facility who is named on the original repair order, and who performed the service/repairs on your vehicle. This warranty will be honored by any NAPA AutoCare Dealer participating in this program, or any other authorized repair facility anywhere in the United States. This warranty is not a warranty by National Automotive Parts Association (NAPA), its employees, jobbers, member companies, or the Administrator, Sonsio Administrative Services, Inc., its affiliates, subsidiaries or any of their employees, or member companies. Sonsio Administrative Services, Inc. serves as the Administrator only.

WHAT IS COVERED BY THE WARRANTY?

This warranty covers the following types of repairs and services:

  • Air conditioning, heating and climate control systems
  • Brake system
  • Engine cooling system
  • Starting and charging systems
  • Engine performance, driveability diagnosis and repair
  • Electrical system
  • Emission control system
  • Exhaust system
  • Fuel systems
  • Ignition system
  • Electronic engine management system, other on-board computer systems (engine, body, brake and suspension computers) and cruise control systems
  • Steering/suspension systems, wheel bearings, CV joints/U-joints half-shafts and driveshafts
  • Clutches, clutch components assembly repair or replacement
  • Other minor repairs

The Independent Repair Facility warrants that the repairs and services performed at this location will be free from defects in materials and workmanship for 36 months or 36,000 miles, whichever comes first, measured from the date of the repair and the odometer reading shown on the repair order. The warranty is conditioned on the vehicle being subjected only to normal, non-commercial use, and receiving reasonable and necessary maintenance during the warranty period. Warranty repair costs shall in no case exceed the costs of the original repair or service. If there is a defect in either materials or workmanship within the warranty period, the Independent Repair Facility shall have the option to either perform remedial service work at no charge to you, replace the defective warranted part(s) without charge to you or refund the entire charge for the warranted repairs, minus any previous refunds or credits.

WHERE YOU CAN OBTAIN WARRANTY SERVICE

If you are less than 25 miles from the original repairing NAPA AutoCare Dealer location, you must return your vehicle to the NAPA AutoCare location where the warranted service was performed and present your copy of the repair order to the Independent Repair Facility. If your vehicle is inoperable, and you are more than 25 miles away from the original repairing NAPA AutoCare Dealer location, you may be eligible for certain towing and/or rental car benefits as determined by the Administrator. If you are not aware of a participating NAPA AutoCare dealer location in your area, then you must call the Administrator , at (800) 452-NAPA, from 8:00 a.m. to 8:00 p.m. Monday through Friday (Eastern Time) and 8:00 a.m. to 5:30 p.m. Saturday (Eastern Time), excluding holidays. The Administrator will direct you to the nearest participating NAPA AutoCare Dealer location. If there are no NAPA AutoCare Dealer locations in your area, the Administrator will direct you to a non-NAPA AutoCare Dealer location.

WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE

You must keep a copy of the repair order and present it when seeking service under this warranty. If warranty work is performed, you must temporarily surrender possession of the repair order. (800) 452-NAPA

WHAT IS NOT COVERED BY THIS WARRANTY

This warranty does not cover repair(s) or replacement(s) except as listed in the section "What is covered by this warranty." even though the facility may offer other services. Specifically excluded are any repairs involving replacement or removal of internally lubricated parts and other such repairs as listed below. Automotive repairs excluded from the Nationwide Limited Warranty include:

  • ENGINE     A. Any internal repairs or replacement of internal components, or replacement of engine assembly.
  • TRANSMISSION     A. Automatic - any internal repair or component replacement requiring the removal of the automatic transmission from the vehicle or disassembly of same.     B. Manual - any repair to a manual transmission requiring the removal of the transmission for the repair to be performed.
  • AUTO BODY, PAINT, MOLDING REPAIR     A. Any repair or materials related to auto body repair work.     B. Glass related repairs
  • COMMERCIAL VEHICLES
  • TIRES
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