5

Recently moved to Kansas City and have been to them 3 times now. Very satisfied with the service. They do what they say. Nice people

4

decent shop, a bit pricey, but quality work

Hi Rebecca, thank you for taking the time to review us.

- Brookside Auto Rx
5

Great service

Hello George, thank you for taking the time to review us on here and GOOGLE. We know it takes a little bit of time and we appreciate it!

- Brookside Auto Rx
5

The staff at Brookside Rx were friendly and helpful.

Hi Anthony, we really appreciate your review! Thank you for taking the time to post this.

- Brookside Auto Rx
5

Good service

Hey Dan, thank you for taking time out of your busy schedule to review us! We appreciate your business.

- Brookside Auto Rx
5

Straightforward communication. Listening to customer needs.

Hi Robert, thank you for taking the time to review us! It was a pleasure to take care of your vehicle and meet little M! Oh, and her penguin. :) Thanks again

- Brookside Auto Rx
5

As always great customer service!

Thank you Brad. We appreciate you taking the time to review us!

- Brookside Auto Rx
5

Awesome, as always. We had a massive engine problem. It was a very expensive problem, but Clint and Tamara went above and beyond to mitigate the cost and save us a ton of money. They also arranged a loaner car that we drove for over a week while Clint resolved the problem. When we got our car back, it ran as smooth as glass. He even had the driver’s door detailed where the tow truck driver got grease all over it. While in our engine, Clint found an issue with the radiator, so he arranged to replaced it too. He could have let that go for now (it was a preventative maintenance thing) but it just would have required him to pull it all out again soon enough. By fixing it now, he saved us a nice chunk of change on labor costs down the road. We are taking everything to Clint now, including oil changes. We trust Clint to not just ‘knock out the work’ and move on but to be careful and thorough and get it right. We also know that Clint and Tamara will always be honest and fair. Don’t go anywhere but here.

Hi Jay, thank you for taking the time to give Brookside Auto Rx such an awesome and detailed review! We really appreciate you and Claudia.

- Brookside Auto Rx
5

Very Modern for a small local repair shop. Some may find this weird but I was happy to check-in with a Kiosk so I could ensure all the notes I wanted to give would be received. Took only 3 minutes to check in. They texted me updates frequently which was nice. The price is about what you'd expect from any auto shop. Standard fees/rates. I had multiple problems and the mechanic made sure to know which one was the most important to me. That's AWESOME! My only critique is I wish the receipts were a bit more transparent. It shows a side for Price - Extended and lets say the price of an item is 80$ the extended would show like $270. I have no idea what this even means...

Hi Donovan, thank you for taking the time to review us! Thank you for telling us about the sign-in kiosk, we are so glad you liked it. We really like it too. And thank you for the feedback on our invoices, as we recently upgraded how we print them out. We take this feedback very seriously and will look into the invoices being more clear and concise or "transparent". We appreciate this information very much.

- Brookside Auto Rx
5

I've had Brookside Auto RX work on/repair two personal vehicles. They do an excellent job, are very thorough, very honest, and have always called to discuss work and cost. If you are having trouble finding an honest and reasonable repair shop, check out Brookside Auto RX. You won't be disappointed. They have excellent reviews because they've earned it!

Hi Jerry, thank you so much for taking the time to review us! We really appreciate it.

- Brookside Auto Rx
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