Dear Customers and Friends,
As we continue business, our focus is the health, safety and concerns of our customers and employees.
At this time, we don’t know as much we’d like about COVID-19.
The current guidance from OSHA states:
“Spread from person-to-person is most likely among close contacts (about 6 feet). Person-to-person spread is thought to occur mainly via respiratory droplets produced when an infected person coughs or sneezes, similar to how influenza and other respiratory pathogens spread. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.”
Best practices for everyone:
Wash hands frequently, avoid touching your face, and practice social distancing (maintain 6 feet between you and other people).
Best practices for Brookside Auto Rx:
We have advised any employee who feels sick to stay home.
At the shop, we are minimizing physical exposure between staff members and customers.
During drop off: Customers can drop keys through our drop box into the main office and can call 816-333-1400, email [email protected] or text our shop with requests, services, concerns to 816-788-6630, so in-person exchange is not required at the counter.
We are cleaning all touchable surfaces, including the counter at least twice per day with antimicrobial wipes or spray (Lysol, Clorox, any product that says “antimicrobial” or “antibacterial”)
We are using the same treatment on vehicle keys.
Our waiting room is not officially closed but less person-to-person contact is advised.
We have instructed all staff, not just techs, to wear disposable gloves (latex/nitrile) when physically interacting with a vehicle: To wear the pair of gloves during the entire interaction (opening the door, driving or moving within the shop, or touching interior surfaces).
Dispose of gloves after the interaction is over and immediately wash hands.
Put on a new pair of gloves before working on the next vehicle & avoid touching face, hands, or eyes when gloves are on.
Thank you, this is an evolving issue and we will stay up to date with our local health departments' recommendations and regulations.